Description of Duties:

The Junior JIPCAN System Administrator supports the Missile Defense Agency (MDA)

The candidate will:

• System Administration and operations of Microsoft environments
• Support the Information Systems Security Officer (ISSO) cybersecurity compliance, operational sustainment, and other general IT tasks as required to ensure continuous performance and ATO
• Manage system configuration and operation of servers
• Manage, configure, maintain client-based computer systems
• Perform system monitoring, scanning, and response activities
• Perform administration operations and maintenance activities of hardware and software
• Perform root cause analysis to troubleshoot system errors and client system issues
• Perform and maintain DoD Information System Vulnerability Management (IAVM) compliance with routine patching for updates released by vendors
• Manage, update, and maintain configuration management of all configuration changes to systems, patches and anti-virus software updates
• Perform system analysis for virtual service health status to include resource utilization and performance requirements to ensure optimal performance of systems
• Perform routine scans and anti-virus software updates on all systems
• Perform system automation activities with utilizing scripting tools/languages
• Provide System Administration support for IT related meetings and configuration change board reviews

Basic Requirements:

• Must have 6, or more, years of general (full-time) work experience
  • May be reduced with completion of advanced education
• Must have 2, or more, years of directly related experience in an engineering field
• Must have a current DoD 8570.01 IAT Level II Certification (e.g. CompTIA Security+ CE Certification)
• Must have an active DoW Secret Security Clearance

Security Clearance Required: Secret

Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

EOE of Minorities/Females/Veterans/Disabiliti

We are seeking an experienced NetSuite Admin with strong expertise in WMS, Inventory Management, Manufacturing, and warehouse operations to deliver scalable solutions within a NetSuite environment.

This role requires a hands-on NetSuite administrator/developer who can partner closely with Operations stakeholders, translate warehouse and manufacturing requirements into well-structured system solutions, and deliver clean, maintainable configurations and customizations using NetSuite best practices.

Key responsibilities

·        Design and develop NetSuite solutions supporting warehouse management, inventory control, manufacturing, receiving, fulfillment, material movement, and shop-floor operations.

·        Translate business requirements across Warehouse, Supply Chain, Manufacturing, and Operations into scalable NetSuite configurations and customizations.

·        Customize NetSuite using SuiteScript 2.x, SuiteFlow, and SuiteBuilder.

·        Develop and maintain operational reporting using SuiteAnalytics, saved searches, dashboards, and KPIs for inventory, receiving, fulfillment, work orders, material movement, and warehouse performance.

·        Support integrations using SuiteTalk (SOAP/REST) and external middleware where applicable.

·        Ensure solutions maintain inventory accuracy, transaction integrity, traceability, and operational controls across locations, bins, lots, serials, and manufacturing transactions.

·        Support and improve end-to-end warehouse and manufacturing processes including receiving, putaway, picking, bin transfers, inventory adjustments, cycle counting, work order issue, work order completion, and fulfillment.

·        Collaborate with Warehouse, Manufacturing, Supply Chain, Operations, and IT stakeholders to identify process gaps and implement practical NetSuite solutions.

·        Follow NetSuite best practices and avoid unnecessary customization when standard functionality can meet the business requirement.

Required qualifications

·        10+ years of NetSuite development or administration experience.

·        Strong expertise in SuiteScript 2.x (Client, User Event, Scheduled, Map/Reduce).

·        Experience with SuiteFlow workflows and SuiteBuilder custom fields, records, forms, and configurations.

·        Deep understanding of NetSuite WMS, Inventory Management, Advanced Inventory, Manufacturing, Work Orders, BOMs, Routings, bins, locations, and inventory transactions.

·        Experience supporting operational reporting, saved searches, dashboards, and SuiteAnalytics for warehouse, inventory, manufacturing, and supply chain teams.

·        Strong understanding of warehouse operations, inventory control, material movement, receiving, fulfillment, cycle counting, and manufacturing execution processes.

·        Experience with integrations using SuiteTalk or REST APIs.

·        Ability to work independently, troubleshoot operational issues, and deliver solutions end-to-end.

Preferred qualifications

·        Experience with NetSuite WMS, RF-SMART, or other mobile warehouse execution solutions in multi-location environments.

·        Experience supporting manufacturing operations including BOMs, routings, WIP, work order issue/completion, backflush, material staging, and production inventory movements.

·        Experience designing operational controls and reporting for inventory accuracy, warehouse productivity, transaction exceptions, and traceability.

·        Experience supporting barcode scanning, bin management, lot/serial control, cycle counts, and warehouse process optimization.

·        Exposure to middleware platforms such as Boomi or MuleSoft.

Must Have

·        LinkedIn profile

·        10+ years of NetSuite development or administration experience.

·        Strong expertise in SuiteScript 2.x (Client, User Event, Scheduled, Map/Reduce).

·        Experience with SuiteFlow workflows and SuiteBuilder custom fields, records, and forms.

·        Deep understanding of NetSuite WMS, Inventory Management, Manufacturing, Work Orders, BOMs, Routings, bins, locations, and inventory transactions.

·        Experience supporting warehouse and manufacturing reporting through saved searches, dashboards, KPIs, and SuiteAnalytics.

Key Responsibilities Program Operations and Coordination

• Create, maintain, and version program artifacts (charters, roadmaps, intake forms, process maps, presentations, and reporting templates) that keep the AI and Automation program organized and delivery-ready.

• Support and drive the product backlog, including intake triage, prioritization, status tracking, and coordination of hand-offs so work moves from request to delivery without stalling.

• Help support the Enterprise Intake Management process, including prioritization, research, and customer engagement.

• Coordinate agendas, action items, schedules, and follow-ups across program workstreams and stakeholders to keep initiatives on track. Governance, Standards, and Risk Support

• Support the development and upkeep of AI governance materials, including acceptable use standards, guardrails by risk level, and intake and review processes.

• Assist with AI use case reviews and risk assessments, preparing documentation for security, privacy, and leadership review.

• Maintain templates and standards that ensure consistency, compliance, and brand alignment across program deliverables.

AI Adoption and Enablement

• Support delivery of workshops, office hours, and enablement sessions that build staff proficiency with enterprise AI tools such as ChatGPT EDU, Microsoft 365 Copilot, and Box AI.

• Drive staff engagement through communications, onboarding materials, and peerlearning programs that grow AI adoption across UCOP.

• Gather feedback and usage insights to identify friction points and improve enablement resources over time. Minimum

Qualifications

• Bachelor's degree in Information Technology, Computer Science, a related field, or an equivalent combination of education and experience.

• Three or more years of experience delivering enterprise AI and software lifecycle (SDLC) initiatives from intake through implementation and operational hand-off.

• Experience creating and maintaining program artifacts such as charters, roadmaps, process maps, intake forms, and executive-ready reporting.

• Experience managing a program or project backlog, including intake triage, prioritization, and status tracking.

• Familiarity with enterprise AI platforms (for example, ChatGPT EDU, Microsoft 365 Copilot, and Box AI) and their use within a large organization.

• Strong written and verbal communication skills, with the ability to produce clear documentation and engage staff across varying levels of technical fluency.

• Demonstrated ability to work independently and collaboratively in a remote, cross functional environment.

Preferred Qualifications

• Experience supporting AI governance, standards, or risk and review processes in an enterprise or public sector setting. • Experience delivering training, workshops, or change-management programs that drive staff adoption of new tools.

• Familiarity with higher education, the public sector, or the University of California environment.

• Experience with tools such as Smartsheet, SharePoint, or Atlassian (Jira and Confluence) for program tracking and collaboration.

• Experience building AI agents, integrating AI APIs, and developing Model Context Protocol (MCP) servers or connectors.

• Experience automating end-to-end business processes using RPA or agent-building platforms such as Power Automate, Copilot Studio, or Automation Anywhere.

• Working knowledge of Python or a similar language for integrations, data processing, and prototyping.

• Ability to independently scope and deliver a small technical project, from requirements through a working prototype or minimum viable solution.

Security Clearance Required: N/A

Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

EOE of Minorities/Females/Veterans/Disabilities

Position Responsibilities:

• In this role the candidate will support the implementation, maintenance, and troubleshooting of enterprise network infrastructure.
• This role is responsible for ensuring reliable connectivity across LAN/WAN environments while collaborating with senior engineers on network design and optimization.
• The ideal candidate brings strong networking fundamentals and a hands-on approach to supporting production environments.
• Configure and maintain network devices including routers, switches, and firewalls from vendors such as Cisco and Juniper Networks.
• Monitor network performance and availability, proactively identifying and resolving connectivity, latency, and packet loss issues.
• Implement and support core networking technologies including VLANs, routing protocols (e.g., OSPF, BGP), and basic network security controls.
• Troubleshoot network incidents across LAN/WAN environments, performing root cause analysis and documenting resolutions.
• Collaborate with cross-functional IT teams to support network changes, upgrades, and infrastructure projects.
• Candidate will be responsible for traveling to remote locations to lead and perform network installations, independently perform troubleshooting, and provide status updates to Program personnel.
• The candidate may be required to support critical activities outside of standard business hours, including evenings and weekends, as needed.
•  Any other required tasks by the program.

Basic Qualifications:

• Generally has 3+ years of related experience and may have a post-secondary degree or training in a related discipline.
• The position requires an IAT Level II 8570 Compliant Certification such as Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA, etc.
• Must have an active Secret Security Clearance
• Must be a US Citizen and have/maintain a valid US passport. 
• This position requires an CCNA or JNCIA certification
• Must be a proven network engineer with hands-on mid-level experience and knowledge of network design, development and testing methodologies.
• Must have an understanding of the OSI Model, TCP/IP, routing protocols BGP and OSPF.
• Must have network traffic analysis, diagnostic and troubleshooting skills. Must have firewall experience – especially Juniper, Fortinet, and Palo Alto
• Must have experience in UDP multicast, SONET, MSPP, VLANs, GRE Tunnels, and TCP/IP network designs.
• Must have hands on experience with multi-vendor switching routing (Juniper, Cisco), WAN optimizer, TACLANEs, and optical transport equipment.
• Must be an effective communicator with excellent writing and presentation skills using Microsoft Office products, especially PowerPoint and Visio.        

Preferred Qualifications:

• Top Secret Clearance
• CCNP or JNCIP Certification Foundation, NSX, vSAN, and Aria
• Experience with network automation using Ansible
• Understand standard DOD security practices such as, STIG compliance and system accreditation implementation efforts.
• Prior C2BMC experience

About

We are a real estate investment trust that owns, operates and invests in carrier-neutral data centers across the world. The company offers data center, colocation and interconnection services. As of June 2023, we have 300+ facilities in 50+ metros across 25+ countries on six continents. The company operates in the following regions: the Americas, EMEA, and Asia Pacific

We support the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges.

Purpose

Our IT support operates across three levels — L1, L2 and L3 — ensuring end users receive responsive, efficient, and expert support at every tier. L1 serves as the initial contact point; L2 provides advanced on- and off-site support in key offices; and L3 delivers highly specialized knowledge of IT systems and infrastructure.

The Executive IT Support Engineer is a senior-level, dedicated IT professional embedded within the Executive Services function. This role provides white-glove, proactive IT support exclusively to C-suite executives, senior leadership, and their executive assistants across our global footprint. Operating with a high degree of discretion and professionalism, the Executive IT Support Engineer anticipates and resolves technology needs before they impact business outcomes, enabling executive productivity at all times — whether in the office, traveling, or in a high-stakes meeting environment.

This role collaborates closely with L2 and L3 IT teams, IT Engineering, and third-party vendors while maintaining a singular focus on executive satisfaction and technology excellence. The position demands exceptional judgment, communication skills, and the ability to operate autonomously in a fast-paced, executive environment.

Latitude:

Reports to the Sr. Manager – IT Service Operations. Collaborates closely with executive assistants, Chief of Staff, Facilities, and IT Engineering teams globally. Works with APAC, EMEA, and NA IT functions, as well as external AV and technology vendors.

Level of Impact:

Directly supports C-suite and senior leadership productivity. The Executive IT Support Engineer resolves technology issues with urgency and minimal disruption, ensuring executives are fully operational at all times. Performance quality has a direct bearing on organizational leadership effectiveness and Digital Realty's external executive brand.

Responsibilities

Executive IT Support

•    Serve as the dedicated, first-contact IT support resource for C-suite executives, board members, senior vice presidents, and their executive assistants.

•    Provide proactive, anticipatory IT support — identifying and resolving potential technology issues before they arise during critical meetings, presentations, or travel.

•    Deliver hands-on, on-site, and remote support with a white-glove service mentality; ensure executive devices, peripherals, and connectivity are always fully operational.

•    Troubleshoot and resolve issues across Windows/Mac OS, Microsoft 365 (including Teams, Outlook, SharePoint, OneDrive), mobile devices, video conferencing platforms (Teams, Zoom, Cisco Webex), and executive-grade AV equipment.

•    Support executive travel technology needs, including VPN configuration, hotspot setup, device provisioning, and international connectivity readiness.

•    Set up and oversee AV and technology environments for board meetings, all-hands events, investor presentations, and executive off-sites — ensuring zero-failure reliability.

Device & Systems Management

•    Manage the full lifecycle of executive devices — procurement, configuration, deployment, refresh, and secure decommission — in line with Digital Realty IT standards.

•    Maintain an accurate, up-to-date inventory of all executive hardware (laptops, desktops, tablets, mobile devices, peripherals) and software licensing.

•    Oversee Mobile Device Management (MDM) enrollment and compliance for all executive devices via Microsoft Intune.

•    Administer Active Directory, Microsoft 365, and Intune configurations specific to executive user profiles, ensuring appropriate access controls and security postures.

•    Coordinate print and multifunction device management for executive floors and offices.

Security, Compliance & Governance

•    Ensure all executive devices and accounts comply with Digital Realty's IT security policies, data governance standards, and regulatory requirements.

•    Proactively monitor executive devices for security vulnerabilities, applying patches and updates with minimal disruption using Windows Autopilot and Intune.

•    Educate executive users on cybersecurity best practices — including phishing awareness, secure access, and data handling — in a concise and non-technical manner.

•    Adhere to information confidentiality and executive privacy standards at all times.

Collaboration & Escalation

•    Act as the executive-tier liaison between end users and L1/L3 IT teams, managing escalation paths and ensuring swift resolution of complex issues.

•    Partner with IT Engineering and third-party vendors to plan and deliver technology enhancements that improve the executive experience.

•    Participate in global and regional IT collaboration to share knowledge, align on best practices, and drive continuous service improvement.

•    Contribute to IT project work related to executive user experience improvements and infrastructure upgrades.

Documentation & Reporting

•    Log all incidents, requests, and resolutions in the ITSM platform (ServiceNow), maintaining complete and accurate records.

•    Develop and maintain documentation for executive-specific IT processes, configurations, and run-books.

•    Provide after-hours and on-call support as needed for executive requirements.

Qualifications & Competencies

•    Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

•    5+ years of experience in a technical IT support role, with at least 2 years supporting senior leadership or in a VIP/Executive IT capacity.

•    Deep understanding of ITIL-aligned IT service operations: incident management, problem management, request fulfilment, access management, and asset management.

•    Advanced proficiency in:

◦     Microsoft 365 (Teams, Outlook, SharePoint, OneDrive, OneNote)

◦     Active Directory and Azure Active Directory Administration

◦     Microsoft Intune, Windows Autopilot, and Windows Update for Business

◦     macOS administration and Apple MDM

◦     Video conferencing platforms: Microsoft Teams Rooms, Zoom Rooms, Cisco Webex

◦     Executive AV systems and boardroom technology

◦     Mobile Device Management (iOS, Android)

◦     Print and Multifunction Device Management

◦     VPN, network connectivity troubleshooting, and remote access solutions

•    Experience with ITSM platforms, preferably ServiceNow.

•    Asset management expertise — maintaining inventory, tracking status, and managing refresh cycles for executive devices and peripherals.

•    Scripting knowledge (e.g., PowerShell) for automation and configuration tasks is a plus.

Soft Skills

•    Exceptional executive presence, professionalism, and discretion — comfortable operating at the C-suite level.

•    Outstanding verbal and written communication skills in English; ability to translate complex technical matters into clear, accessible language for non-technical audiences.

•    Strong customer-service orientation with a proactive, anticipatory approach to executive needs.

•    Excellent problem-solving skills with the ability to remain calm and effective under pressure in high-stakes situations.

•    High attention to detail and a hands-on mentality.

•    Resilience and adaptability in a dynamic, fast-paced global environment.

•    Strong sense of priorities, planning, and time management.

•    Collaboration and teamwork skills — able to work effectively across IT teams, business units, and geographies.