Systems Support Engineer

Chantilly, VA 20598

Posted: 01/27/2025 Employment Type: Permanent Job Category: Admin & Support Job Number: 27272 Pay Range: $175,000-$200,000 Full Time or Part Time: true

Job Description

Blackstone Talent Group, an award-winning technology consulting agency, seeks a Systems Support Engineer to join our team responsible for supporting a mission critical program within an intelligence customer.


The ideal candidate will be responsible for:

  • Troubleshoot and resolve system/operational incidents
  • Perform root cause analysis for operational incidents
  • Analyze system performance and take corrective actions as needed
  • Assist Tier 2 with resolving complex system and end-user problems
  • Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
  • Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
  • Work closely with the Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
  • Work with deployment and ISP teams to support baseline deployments to operations
  • Willingness to support off-hour calls to assist in troubleshooting when high-priority operational incidents occur

Requirements/Qualifications:

  • BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4 years of prior relevant experience.
  • Strong communication skills, both verbal and written
  • Must have a Sec+ to start on the program
  • Ability to quickly learn new software and IT concepts
  • Strong problem-solving and decision-making skills
  • Self-starter with the ability to work in a team environment and independently
  • Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
  • Experience scripting in a Linux environment using Shell and Bash
  • Deep understanding and background in COTS integration and custom code development

Preferred:

  • Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
  • WebLogic
  • Linux/UNIX experience
  • LDAPs
  • PKI authentication

Security Clearance Required: Top Secret

Requires an active Top Secret security clearance upon hire and must meet SCI eligibility. Must be willing and able to obtain a polygraph within the customer’s timeline after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required


Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.


EOE of Minorities/Females/Veterans/Disabilities

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About Chantilly, VA

Ready to kickstart your career in Chantilly, Virginia? This vibrant area is not only known for its close proximity to Washington, D.C., but also for its dynamic job market and promising growth opportunities. Nestled near the globally renowned Smithsonian's National Air and Space Museum Steven F. Udvar-Hazy Center, Chantilly offers a blend of technology-driven industries, historic landmarks, and a rich culinary scene. Enjoy the quaint charm of Cox Farms or catch a show at The Barns at Wolf Trap, a unique experience in America's only national park for the performing arts. With job listings spanning diverse sectors, from aerospace and defense to engineering and healthcare, Chantilly is the ideal place to take your career to new heights. Explore our listings today and discover the endless possibilities waiting for you in Chantilly, Virginia.

 

 

 

 

We hereby pledge our commitment to actively hire veterans of the U.S. Armed Forces. We value and recognize the leadership, training, character and discipline that our veterans and members of the National Guard and Reserve bring to Blackstone. Please book a meeting with a Cleared Recruiter today.