Systems Administrator - NOC

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a NOC Systems Administrator to join our team at our client’s site in Columbia, SC. This is a Tier 2 technical support helpdesk, staffed to provide remote, over-the-phone administration, support, and technical assistance to EOUSA and USAO IT Systems Manager Staff in 94 US Attorney Offices. 

Background - The Executive Office for United States Attorneys' (EOUSA) is responsible for providing administrative, technical and operation support to all 94 United States Attorneys' offices (USAOs) located in over 252 geographically dispersed sites throughout the continental United States, Alaska, Guam, the Mariana Islands, Puerto Rico, Hawaii, and the U.S. Virgin Islands. The EOUSA General Integration (GI), Network Operations and Services (NOS), Enterprise Application Development (EAD) and Cyber Services Staff (CSS) provide for the identification and analysis of the business needs/requirements to USAOs necessary for the design, development, and deployment of secure office automation, wide and local area networking, case management and other applications. All four of these staffs must rely, however, on contractors to deliver many of the high-level technical services needed to maintain the technology deployed in EOUSA and USAOs. 

Minimum Candidate Requirements

• Associates degree in Computer Science or related field; OR
• Microsoft Technology Associate (MTA) IT Infrastructure certification; OR
• 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
• 2 years’ experience in Computer/IT operations/support in a Windows Active Directory environment

Security Requirements

• Active Secret Clearance (see additional details below)

Scope of Work and Requirements

The System Administrator must possess a solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails. 

Skill Sets Anticipated

• Ability and knowledge to perform primary systems administration and support for systems and equipment in a Windows Active Directory environment, including steady-state file print servers, domain controllers, applications servers, media storage systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, installations/upgrades, OS configurations, problem resolution, system administration, data backup/recovery.
• Expertise and technical proficiencies in providing steady-state support for deployed desktop and laptop images using enterprise-wide deployment techniques.
• Ability to execute routine updates to deployed systems.
• Experience in monitoring OS and security patching.
• Able to support routine software patch updates via a Desktop/Server enterprise management system such as BigFix and Microsoft SCCM.
• Able to leverage Printer and Multifunction printer enterprise management tools.
• Proficient background in administration, monitoring and steady-state maintenance support is required.
• Understanding of enterprise-level server and desktop systems and latest Microsoft Server technologies including supporting deployed hardware and software.
• Ability to support steady-state enterprise-wide upgrades and changes to associated systems.
• Ability to monitor systems to ensure compliance with enterprise-wide standards.
• Knowledge and experience in supporting steady-state systems Backup, Restore and Recovery procedures.

Security Clearance Required: Secret

Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

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