Physical Security Admin
5611 Columbia Pike Falls Church, VA 22041 US
Job Description
Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Physical Security Admin to join our Client's team.
Position Summary:
In this role you will be responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems. This position is maintained at a single work location in Falls Church, VA.
Responsibilities:
- Manage physical security system support to meet service level agreements
- Analyze physical security system performance and recommend improvements
- Program and coordinate the installation of new physical security systems across multiple teams and locations.
- Working knowledge of engineering building drawings and engineering programming sheets for physical security IDS devices in the construction/security industry.
- Maintain detailed documentation on all system modifications completed through ticketing system.
- Resolve complex system issues for physical security systems and networks
- Strong verbal and written communication skills for customer correspondence, SOP, and Outage documentation.
- Triage customer support calls, providing Tier 2 escalation as needed
- Communicate with customers, manufacturers, vendors, technicians, and technical specialists
- Train system users and other system support personnel as needed
- Analyze and modify preventive maintenance checklists for system changes
- Troubleshoot system performance issues and implement corrective actions
- Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
- Organize and prepare detailed documentation of system performance, including service request records, and analysis
- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
- Implementation of Server and Workstation patching and STIG remediation
Requirements:
- Must have Secret Clearance
- Must have a DoD 8570 IAT Level-II certification or higher
- Education: Computer Science, Engineering Degree or a Related Technical Discipline
- Master's Degree and 3-5 Years of progressive experience or
- Bachelor's Degree and 5-7 Years of progressive experience or
- Associate Degree and 8-10 Years of progressive experience or
- HS Diploma or Equivalent and 10-12 Years of progressive experience
- Requires system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
- Requires 6 + years of experience programming/administrating Physical Access Control Systems.
- Requires an understanding of Windows patching and vulnerability remediation.
- Requires advanced knowledge of Windows active directory hierarchy and implementation.
- Requires basic knowledge of large-scale networking, VLANS and routing.
- Requires reliable attendance at customer site during work hours required by customer.
- Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.
- Requires at least one access control system certification.
- Requires a Microsoft Windows Operating System certification.
Desired Qualifications and Experience:
- Certification\Experience in CCure 9000 Access Control System
- Certification\Experience in AMAG Access Control System.
- Certification\Experience in BOSCH BVMS.
- Microsoft SQL Server Query writing and management experience.
- Experience troubleshooting and maintaining Microsoft Server (2016,2019).
- Install and load system operating software.
- Experience programming/administrating Access Control Systems of any type.
- Experience with installation, troubleshooting, and testing of security electronics equipment.
Security Clearance Required: Secret
Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.
EOE of Minorities/Females/Veterans/Disabilities
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We hereby pledge our commitment to actively hire veterans of the U.S. Armed Forces. We value and recognize the leadership, training, character and discipline that our veterans and members of the National Guard and Reserve bring to Blackstone.