Field Technician LVLT III
5025 North Black Canyon Highway Phoenix, AZ 85015
Blackstone Technology Group, an award winning technology consulting and staffing firm, is seeking a Field Technician LVLT III to join our team and work at our client site in Phoenix, AZ.
Our client is a global communications, hosting, cloud and IT services company. They operate more than 55 data centers in North America, Europe and Asia and provide broadband, voice, video, data and managed services over a robust 250, 000-route-mile U.S. fiber network and a 300, 000-route-mile international transport network. Our client is headquartered in Monroe, Louisiana.
Works independently under minimal supervision, by performing tasks associated with the installation, acceptance and maintenance of Transport equipment, Signaling (such as ss7), Private Line and Data Services, install Channel Servicing Unit/Data Servicing Unit (CSU/DSU) and Customer Premise Equipment (CPE). Responsible for the outside plant network in a given geographic boundary, including metro and long haul fibers. Performs a wide spectrum of moderately complex assignments requiring alternative analysis, innovation and judgment. Assumes all routine tasks for major or multiple projects, and is periodically called upon to make unreviewed decisions. Demonstrates excellent interpersonal skills, may act as a team leader, and may mentor or train other Technicians. Essential Duties: Installs, provisions, tests, and maintains DS0 thru OC192 services, Transport equipment, Signaling, Private Line, Data Services, Channel Servicing Unit/Data Servicing Unit (CSU/DSU) and Customer Premise Equipment (CPE). Monitors network operations and resolves moderately complex network monitoring problems. Accesses local systems to test, troubleshoot and turn up customer services. Performs site surveys, fiber locating and oversee splicing of Metro/Long Haul Outside Plant fibers. Monitors route and executes restoration in the event of a service interruption, proactively responds to potential problem areas to ensure integrity of network. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants. Responsible for asset management: process deliveries and replenishes consumables. Coordinates shipping and receiving of materials. Operates and maintains tools, test sets, and electronic equipment including, but not limited to: Fiber optic transmissions equipment, lightwave multiplexing equipment, digital multiplexers, channel banks, circuit termination equipment, AC and DC power equipment, GN Nettest OTDR, fiber optic cable locating equipment, various BER type test equipment. Provides technical assistance, coaching and mentoring for Technicians to complete work orders, trouble tickets, and maintenance tickets efficiently to provide optimal metrics in On Time Performance (OTP), Mean Time To Respond/ Restore (MTTR), and maintenance activities.
Education Requirements: High School Diploma/GED or 1 year of relevant job experience.
Relevant job experience is described as: Job experience in similar industry. Job experience with similar essential duties. Physical Requirements: Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs. Valid drivers license required; works in all weather conditions.
Education and Experience: 5+ yrs. Education Level: High School/GED. Field Of Study: Engineering or Management.
A combination of education and experience is acceptable: Yes, Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. Knowledge, Skills or Abilities 5+ years Technician experience in a telecommunications / data center environment. This Technician is a technical expert and has knowledge of standard telecommunication practices. Has a strong internal and external network.
TECHNICAL SKILL: Master knowledge of standard telecommunication practices and technologies including: Transmission (DSO, POTS, DDS, FT1, DS1, E1, DS3, Sonet/SDH), Switching, (SS7, Trunking, Signaling) and TCP/IP (Fast / Gigabit Ethernet, Networking Protocols, Router Installation Configuration). Strong technical and mechanical background with experience of the latest generation transport gear, critical infrastructure (HVAC systems, high-voltage electrical systems, DC Power Plants, etc.) found in Telecommunications. 7+ Years of Experience
Blackstone Staffing Services is a division of Blackstone Technology Group, a global IT services and solutions firm that implements digital transformation solutions across commercial industry verticals and the US Federal Government. Blackstone’ s global staff augmentation practice was founded in 1998. Blackstone Staffing Services has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in IT staffing and place both technical and creative talent across a variety of industries and sectors.
EOE of Minorities/Females/Veterans/Disabilities