Desktop Support Administrator

Fairview Heights, IL 30333

Posted: 05/09/2019 Employment Type: Temporary Job Category: Admin Support Job Number: 12735

Blackstone Technology Group, an award winning technology consulting company and staffing firm, is seeking a Desktop Support Administrator to work at our client’ s site in Fairview Heights, IL.

Technical Skills

The Contractor shall provide personnel who have a minimum of two years of experience in Network Engineering, System Administration, Information Technology, Computer Science, Hardware/Software support, Litigation Support, Web Development, Customer Support, and interaction with vendors.  Personnel should be well-experienced with software and hardware troubleshooting techniques.  The Contractor shall provide personnel who have experience supporting the hardware and software associated with Intel class of systems.  The personnel should also have an understanding of and experience supporting peripherals, such as printers, scanners, and backup devices, along with the drivers associated with this equipment.

The deployed enterprise printers are various HP and Ricoh models.  The Contractor shall provide personnel who are well-experienced with network infrastructure and topologies and the configuration of switches and routers. Contractor personnel shall be fully capable of interconnecting/configuring equipment, verifying connectivity, optimizing network performance, and diagnosing and resolving problems.   For support purposes core applications are those for which Contractor personnel should possess basic understanding with increasing expertise over time.  The Contractor shall provide personnel who have demonstrated in-depth knowledge of Microsoft Windows and Office products (i.e., Word, Excel, Access, SharePoint, Outlook, and PowerPoint).  Preferred experience would also include knowledge of litigation support software (i.e., concordance, sanctions) as well as knowledge of various Apple hardware (i.e., iPhone, iPad).   The Contractor must to be able to utilize the programs installed as part of the EOUSA built computers and software and will not be able to purchase or install software that is not approved by EOUSA. 

 

Applications:

 
  • Windows 10
  • VMware
  • Microsoft Office, including MS Outlook
  • Acrobat (Adobe) *
  • Office Scan (TrendMicro)
  • WinZip *
  • VMWare *
  • Windows Server / Advanced Server
  • Acrobat Reader (Adobe)
  • HP ILO Advanced
  • Userlock (Intelligent Decision)



Blackstone Staffing Services is a division of Blackstone Technology Group, a global IT services and solutions firm that implements digital transformation solutions across commercial industry verticals and the US Federal Government. Blackstone’ s global staff augmentation practice was founded in 1998. Blackstone Staffing Services has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in IT staffing and place both technical and creative talent across a variety of industries and sectors.

EOE of Minorities/Females/Veterans/Disabilities
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