Data Center Hardware Technician
Clarksburg, WV 26302 US
We are looking for a Data Center Hardware Technician to join a large Data Center project supporting the FBI in Clarksburg, WV.
The Data Center Hardware Technician is responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer’s guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications.
- Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinate necessary resources to prepare space for the installation of equipment.
- Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power.
- Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components.
- Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling.
- Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state.
- Provide analysis related to the design, development, and implementation of hardware for production.
- Perform stress and performance tests on a variety of computer hardware including circuit boards, processors, and wiring.
- Develop, test, and monitor strategies for computer hardware devices and systems.
- Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system.
- Adhere to all data center safety rules and policy as well as installation standards.
- Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards.
- Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.).
- Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements.
- Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications.
- Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment.
- The Technician shall perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance.
- Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled.
- Continuously assess the effectiveness of the vendor/OEM hardware maintenance activities, to include recurring failure trends and excessive spares usage.
- The Technician shall possess the ability to perform copper and fiber communications cable installations and terminations as well as utilize test equipment to certify the terminations are to manufacturer standards.
- The Technician shall provide timely problem resolution.
- The Technician shall be able to read schematics, populate multiple databases, and utilize software such as MS Visio to document projects.
- The Technician shall provide escort services of any personnel in support of maintaining DCHOSS infrastructure requiring access to the data center facility who are otherwise not already on an approved access list.
- The Technician shall continually transition knowledge to the Government staff through training and assistance on how to use the technology using industry best practices. Author step by step solutions for Tiers 1 and Tiers 2 for frequently asked questions and problem resolution references.
- The nature of the Hardware Engineer duties has physical demands such as pulling, cabling, lifting, kneeling, crawling, etc. As such, the Contractor shall:
- The technician shall be required to lift IT equipment during installation and removal along with installing communications cabling under a raised floor structure.
- The technician shall be able to lift to 50 pounds for short periods of time.
- The technician shall use cable termination equipment, test equipment, power tools (Sawzall, drill, crimping tools, etc.) for the tasks as required for the position.
- The technician shall use tools to include wrenches, screw drivers, and power tools.
- The technician shall operate manual forklifts and data center rack lifts as required for the tasks for the position.
- The technician shall wear safety gear (e.g., safety shoes, goggles, glasses, hearing protection) while performing tasks.
NOTE: The technician will be required as needed wear necessary Occupational Safety and Hazard (OSHA) compliant safety equipment (e.g., safety shoes, goggles, glasses, hearing protection).
- Clearance: Top Secret
- This position shall be filled with individuals that have a minimum of three years of data center hardware and cable installation experience.
- The individual must possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606, and TIA-942. (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF), TIA-606 cable labeling standard and TIA-942 requirements for data centers.
- CompTIA A+ certification required
- An associate degree or vocational degree in Information Technology Systems is preferred
Security Clearance Required: Top Secret
Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.
EOE of Minorities/Females/Veterans/Disabilities
We hereby pledge our commitment to actively hire veterans of the U.S. Armed Forces. We value and recognize the leadership, training, character and discipline that our veterans and members of the National Guard and Reserve bring to Blackstone.